A lot have changed since the 2008 financial crisis. We have recovered and the economy is doing "great" depending on who you are asking.
We have seen people complaining about banks and their fees. The new buzzword is "Fintech" and from that we have seen evolve things like blockchain, crypto, modern online banking without the fees from Varo, Simple ...just to name a few.
Big banks have been passive about this shift in tech but not for long. JPMorgan Chase did something amazing by starting the "You